Returns and Exchanges

Shipping 

All orders will be sent within 1-3 days. We are not liable for orders after they have been sent. Please contact us for proof of postage.

Domestic:

Royal Mail Express - £2.75 - this should take between 2-5 business days to arrive.

EU:

Royal Mail Tracked - £7.00 - this should take between 2-11 business days.

International:

International Tracked: £7.50 - please allow up to 17 days to arrive.

We are not liable for customs or other charges which may be required upon shipping.

Faulty Item

If you have received a faulty item please email us at orders@raeavenue.com within 14 days of delivery.

Returns and Exchanges

Due to hygiene reasons we cannot accept earring returns or exchanges.

 Please email orders@raeavenue.com if you need further assistance.